At Granted Hands LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services, including SMS communications. By accessing our site or using our services, you agree to the practices outlined in this policy.
Information We Collect
We may collect the following types of information from you:
- Personal Information: This may include your name, email address, phone number, mailing address, and other information you provide when filling out forms or communicating with us.
- Usage Information: Information such as your IP address, browser type, device information, pages visited, and interaction with our site may be collected automatically.
- SMS Consent Information: When you opt in to receive SMS messages from us, we record your consent, including the date, time, and method of opt-in.
- Cookies and Tracking: We use cookies and similar technologies to understand your preferences and improve your user experience.
How We Use Your Information
We may use the information we collect for the following purposes:
- To deliver and manage our services, including SMS notifications.
- To communicate with you, including responding to inquiries and sending updates.
- To improve our website and personalize your experience.
- To send marketing messages if you have provided consent.
- To comply with legal requirements and enforce our terms and conditions.
We do not share your personal information with third parties for their own marketing purposes. We only disclose your information as necessary to provide our services or to comply with applicable laws and regulations.
SMS Communication and Consent
By opting in to SMS messaging, you agree to receive text messages from Granted Hands LLC for informational, promotional, or service-related purposes.
- Consent Method: We obtain SMS consent via a clearly labeled, optional checkbox during account setup or form submission.
- Opt-Out: You can opt out of SMS messages at any time by replying “STOP” to any of our texts.
- Message Frequency: Message frequency may vary. Standard message and data rates may apply.
Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights and Choices
You have the right to:
- Access and correct your personal information by contacting us.
- Withdraw your consent for SMS communications at any time.
- Opt out of marketing communications through the provided methods.
Changes to This Policy
We may revise this policy to reflect changes in our practices or legal requirements. For any questions regarding this Privacy Policy or to exercise your rights, please contact:
- Granted Hands LLC
- 603-696-6255
- marlenegrant@grantedhandsllc.com